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HOURS: TUES. – SAT 9:30AM – 6:00PM | CLOSED SUN & MON

3950 Bristol Hwy
Johnson City, TN
(423) 542-2391
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1064 E Stone Drive
Kingsport, TN 37660
(423) 630-7665
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Hot Tub Learning Center

Everything you need to know about buying and owning a hot tub.

Hot Tub Buying Guides

Buy your hot tub with confidence. Check out our guides and general buying information on how to choose the right hot tub for your needs and enjoyment.

Learn how to choose the right hot tub

Discover dangers behind traveling hot tub road shows

UV & OZone vs the Salt Water Systems

Read the guide on hot tub pricing for your budget.

Learn the differences between fully featured value and luxury.

What to look out for when purchasing a pre-owned spa

Learn about the top hot tub brands you can buy today

What is the difference and which one is best for you

Learn the key differences and our top hot tub picks.

Hot Tub Benefits & More

Discover all of the benefits that hot tubs bring to you and your family.

Choose Your Hot Tub Foundation

You found the perfect model, now what?

Hot Tub FAQs

Hot Tub Shopping FAQs

The Jacuzzi brothers received a Gold Medal Award for their invention – a new type of pump that drew water out of the ground more efficiently than any pump that came before it. They successfully revolutionized hydraulic pumps used for agriculture.

By the 1950’s, the Jacuzzi brothers utilized their expertise in hydraulics to benefit a young family member stricken with painful rheumatoid arthritis. They created an aerating pump designed to be submerged in a bathtub to provide pain-relieving hydrotherapeutic treatments and pioneering the at-home hydrotherapy industry.

The J-300 Pump turned normal bathtubs into a relaxing and rejuvenating hydro-therapeutic home experience. The idea started a niche market and Jacuzzi became a household name thanks in part to an appearance on the show, Queen for a Day.

 

You’ll probably spend more on your daily cup of coffee. Hot tub costs can differ based on climate, model, and usage, but typical monthly electrical costs are in the $10 to $20 range. Plus, when you buy a hot tub that uses quality materials and the latest technology, you’ll save on maintenance, repairs, and energy costs in the long term.

Thanks to advanced water management and filtration systems, hot tub maintenance is easier than ever—routine tasks take just a few minutes a week. When we surveyed current owners about basic hot tub maintenance, nearly all of them said it was easy!

Here’s a quick summary of how to maintain a hot tub:

Water: Check the chemical levels weekly with test strips and adjust them by adding the appropriate products per your owner’s manual—no chemistry expertise necessary. Drain and refills are only needed every 3–4 months, based on use.

Filter: Rinse and clean filters with a garden hose or filter flosser once per month. Replace as needed.

Cover: Use a cover to help keep your water warm and clean. It will protect your hot tub from debris and weather elements.

Not hard at all. You need to have a proper foundation and meet any electrical requirements. Your Jacuzzi® authorized dealer will walk you through the process and connect you with an expert to install your hot tub. See what to expect in the video below.

Here are a few things you can do to ensure installation and setup goes smoothly:

  • Check your HOA, city, and county rules and obtain any permits necessary.

  • Decide on a foundation that supports your hot tub, ensures proper drainage, and looks good.

  • Choose the perfect location, and remember to leave room for maintenance and entertaining.

  • Keep our Pre-Installation Checklist handy for reference.

Industry research shows that more than 76% of owners use their hot tub at least two times per week. Another survey found 98% of Jacuzzi® Brand hot tub owners would recommend purchasing one to their friends and family. Current owners will certainly tell you it’s worth it!

Water Care Troubleshooting

Check Your Hot Tub pH Levels
Testing your spa water’s pH levels is one of most important ways to determine its needs. After all, pH imbalances can make your hot tub water too acidic or too basic, both of which can have negative effects. Once you figure out your water’s pH level, you’re better equipped to know how much sanitizer to add.

What you’ll need:

  • Test Strips

  • Jacuzzi® pH UP

  • Measuring cup with ounces

Instructions:

  • Submerge the test strip six inches below the water line

  • Check your pH water results

  • The pH desired range is between 7.2 and 7.8

  • Turn on air blower or filter system

  • To Increase your pH utilize Jacuzzi pH UP, one ounce per 400 gallons of water

  • Allow the water to circulate for 30 minutes

  • Retest and repeat the previous steps if needed

Check Your pH Levels
Testing your spa water’s pH levels is one of most important ways to determine its needs. After all, pH imbalances can make your hot tub water too acidic or too basic, both of which can have negative effects. Once you figure out your water’s pH level, you’re better equipped to know how much sanitizer to add.

What you’ll need

  • Test Strips

  • Jacuzzi® pH / Alkalinity Down

  • Measuring cup with ounces

Instructions:

  • Submerge the test strip six inches below the water line

  • Check your pH water results

  • The pH desired range is between 7.2 and 7.8

  • Turn on air blower or filter system

  • To lower your pH, utilize Jacuzzi pH / Alkalinity Down, one ounce per 400 gallons of water, Do not add more than 1 ounce at a time

  • Allow the water to circulate for 30 minutes

  • Retest and repeat the previous steps if needed

Green Water
If the dreaded green water has invaded your spa, don’t fret. Algae thrives in water that has a high pH or a low level of sanitizer. Adjust the pH levels in your hot tub by using Jacuzzi® pH Up or Jacuzzi® PH/Alkalinity down. Then add Jacuzzi® Spa Chlorinating Granules or Jacuzzi® Brominating Tablets as necessary. Your water will be crystal clear and ready to use in no time.

*pH Levels should be in desired range before you raise your chlorine

What you’ll need

  • Test Strips

  • Jacuzzi® Spa chlorinating granules

  • Measuring spoon with tsp measurements

Instructions:

  • Turn on pump

  • Submerge the test strip six inches below the water line

  • Check your chlorine water results

  • The chlorine desire range is between 1 and 3 ppm

  • If your chlorine levels are over 3.0, we recommend you drain and refill

  • To raise your chlorine, utilize Jacuzzi spa chlorinating granules 2 tbp per 400 gallons

  • Super chlorination is 4 tsp per 400 gallons of water

  • Allow the water to circulate for 20 minutes

  • Retest and repeat the previous steps if needed

*pH Levels should be in desired range before you raise your bromine

What you’ll need

  • Test Strips

  • Jacuzzi® brominating tablets

  • Floating dispenser

Instructions:

  • Turn on pump

  • Submerge the test strip six inches below the water line

  • Check your bromine water results

  • The bromine desired range is between 2 and 6 ppm

  • To raise your bromine, utilize Jacuzzi brominating tablets 3 tablets per 300 gallons

  • Allow the water to circulate for 20 minutes

  • Retest and repeat the previous steps if needed

 

Too-high alkalinity can also result in green water, for a different reason: It can reduce the effects of the chlorine you use to keep algae under control. And while low alkalinity causes erratic pH, high alkalinity typically causes stubbornly high pH levels that are very difficult to lower. A high-pH environment can result in high calcium levels, making the water cloudy or causing “scale,” a hard, crusty mineral build-up.

What you’ll need

  • Test Strips

  • Jacuzzi® pH / Alkalinity Down

  • Measuring cup with ounces

Instructions:

  • Submerge the test strip six inches below the water line

  • Check your Alkalinity water results

  • The Alkalinity desired range is between 80 and 120 ppm

  • Turn on air blower or filter system

  • To lower your Alkalinity, utilize Jacuzzi pH / Alkalinity Down, one ounce per 400 gallons of water, Do not add more than 1 ounce at a time

  • Allow the water to circulate for 30 minutes

  • Retest and repeat the previous steps if needed

Low alkalinity is the more serious of the two extremes. It can cause rapid fluctuations in pH, because the water can’t as easily counteract the effects of acids, like acid rain or naturally occurring minerals. Such an environment has a cascade of effects on your hot tub’s appearance: it can damage and erode its surfaces, while also corroding metal parts, a perfect storm can result in unsightly stains. Low-alkaline water also won’t be able to balance the amount of phosphates, which feed algae, resulting in water that is green.

What you’ll need

  • Test Strips

  • Jacuzzi® Alkalinity UP

  • Measuring cup with ounces

Instructions:

  • Submerge the test strip six inches below the water line

  • Check your Alkalinity water results

  • The Alkalinity desired range is between 80 and 120 ppm

  • Turn on air blower or filter system

  • To raise your Alkalinity, utilize Jacuzzi Alkalinity Up, one ounce per 400 gallons of water

  • Allow the water to circulate for 30 minutes

  • Retest and repeat the previous steps if needed

Balance Your Hot Tub & Pool Water Raise Your Calcium Hardness

Low calcium levels in your spa can cause equipment corrosion while high levels may lead to water clarity problems. Measure your tub’s calcium hardness with test strips or kits to determine your course of action. For low levels, you may need to invest in a calcium booster. Meanwhile, high levels may require you water softener treatments.

What you’ll need

  • Test Strips

  • Jacuzzi® Calcium Hardness Increaser

  • Measuring cup with ounces

Instructions:

  • Submerge the test strip six inches below the water line

  • Check your calcium hardness water results

  • The calcium hardness desired range is 250 to 450

  • Turn on air blower or filter system

  • To raise your calcium hardness, utilize the Jacuzzi calcium hardness increaser, one ounce per 500 gallons of water, each ounce increases hardness by 7 ppm.

  • Run filtration system for one to two hours

  • Allow the water to circulate for 20 minutes

  • Retest and repeat the previous steps if needed

Care & Maintenance

Learn what it takes to care for and maintain your spa and water.

Warranty Information

Search below for warranty information covering all the models we carry.

Read the full warranty for the J-LX Collection.

Read the full warranty for the J-300 Collection.

Read the full warranty for the Jacuzzi Play Collection.

Read the full warranty for the J-400 Collection.

Read the full warranty for the J-200 Collection.

Ask an Expert

Have questions on picking out the right hot tub for your home? Call us or use the form below to have an expert assist you with a free consult.

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