Meet the Team
Johnson City’s Pool & Hot Tub Experts
At Isaacs Pools & Spas, we’re dedicated to providing our clients with a pool and hot tub experience like no other, and that starts with having hot tub and service professionals you can trust to get the job done. We are comprised of a number of experienced and qualified professionals who are dedicated to providing clients with an unforgettable hot tub purchase and maintenance experience, and we understand the importance of providing a quality product and quality service that is unmatched throughout the area. We take pride in bettering ourselves through industry involvement in an effort to best serve you, and we look forward to closely working with you. Please take a few minutes to get to know a little more about us by reading below.
David Isaacs, Owner
David contends that he was conceived in 1977 when the business was conceived and born the year it was born in 1978. He is now the 3rd generation owner of the company and has worked in the pool and spa industry for 27 years. In his spare time, David enjoys traveling, workforce development with local high schools, and teaching a variety of classes at his business and at local colleges.
Note from Owner
Thank you for visiting our “Meet the Team” page. As the owner, I am proud to say that our team has over 200 years of combined experience in the pool and spa industry. This reminds me of the company slogan my father first used for the company: “The Experienced Pool Professionals.” We look forward to helping you with your pool and spa needs.
Tracy Campbell, Operations Manager
Tracy has been in the industry and worked for Isaacs Pools & Spas for 28 years. As operations manager, Tracy’s extensive experience and commitment to providing excellent customer service have contributed to the continued success and growth of the company. In her free time, Tracy enjoys spending time with her friends, family, and her dog, Paxton.
Ryan Adams, Comptroller
Ryan has spent 12 years working in the Pool and Spa Industry. Over the years since, he earned his MBA at Tusculum University and built a successful E-commerce business. In Feb 2021, Ryan joined our organization as comptroller. In his free time, he enjoys spending time with his wife, Jamie, and two children Eli and Adrianne.
Nathan Winningham, Construction
Nathan joined Isaacs Pools & Spas construction crew in March 2018. In his free time, he enjoys going to shooting ranges and spending time with his wife, Delanie, and two girls Maple and Kimber.
Brandon Smiley, Service Technician
Brandon has worked in the pool and spa industry and for Isaacs Pools & Spas for 8 years as a service technician. In his free time, he enjoys seeing his favorite musicians in concert.
Rusty Ferguson, Service Technician
Rusty has worked in the Pool and Spa Industry for 34 years, For the last 3 years, he has worked at Isaacs Pools & Spas as a service technician, specializing in hot tub repair. In his free time, he enjoys golfing and working on cars.
Paul Arnold, Service Technician
Paul has worked 22 years in the Pool and Spa Industry, the last 7 years of which were with Isaacs Pools & Spas as a service technician. In his free time, he enjoys camping with his friends and family and hosting what has become the most popular event at Isaacs Pools: the annual crawfish boil.
Jacob Shobe, Construction
Jacob joined Isaacs Pools construction crew in December 2020. In his free time, he enjoys going to the shooting range, traveling with his family, and working on cars.
Jerry Harwood, Service Technician
Jerry has been a mechanic/technician his entire life. He joined Isaacs Pools & Spas 2 years ago as a service technician. In his free time, Jerry enjoys working on cars.
Paul Springston, Leak Detection Specialist
In addition to being an Army Veteran, Paul has 20+ years of experience in the swimming pool industry doing construction, maintenance, and remodeling. He was born and raised in Florida and relocated to this area in 2021. When asked about why he enjoys working at Isaacs Pools, he said, “The atmosphere is like family here…from the employee to the customer.” In his free time, he likes to work on mechanics, do carpentry, go hunting and fishing, take a hike, and play guitar.
Heather Joyner, Retail Store Manager
Heather has worked in the Pool and Spa Industry for 23 years, For the last 2.5 years, she has worked at Isaacs Pools & Spas as store manager. In her free time, she enjoys swimming and riding Harleys.
Matt Croy, Spa Consultant
Matt joined Isaacs Pools & Spas in Feb 2020 as a spa consultant. In his free time, he enjoys spending time with his wife, Ashley, two children Emory and Bailey, and his pet raccoon, Jango.
Bob Norris, Service Technician
Bob works as a service technician, cleaning, opening, and closing pools. He also does minor pool repairs. Being outdoors and seeing happy customers are just a few of the reasons Bob enjoys working at Isaacs. Before Isaacs Pools & Spas, he was a military working dog handler in the U.S. Air Force for 15 years and worked in elevator construction for 6 years after that. In his free time, he enjoys spending time with his family, hunting, fishing, golfing, and playing cornhole.
Amber Williams, Marketing Director
Amber graduated from ETSU with her degree in Brand & Media Strategy. Before Isaacs Pools & Spas, she was a Marketing Communications Representative for Eastman Chemical Company. She enjoys finding creative ways to deliver a marketing message to consumers. She has an alterations business, TopStitch Alterations, and does alterations on bridal gowns, bridesmaid dresses, prom dresses, and other special occasion wear. In her free time, Amber enjoys outdoor activities with her husband, Levi, like hiking, tubing, and playing with their Aussiedoodle, Bailey, and Goldendoodle, Lulu.
Heather Gosnell, Hydro Technician
Heather enjoys working in the water lab learning about pool and spa chemistry from co-workers. She also enjoys meeting and getting to know friendly customers who bring in routine water samples. Before joining Isaacs Pools & Spas, Heather worked at Pal’s for 9 years with the last few years being in management. In her free time, she likes to spend time with family, read a good book, go kayaking or tubing, and hike trails with great views.
Marty Stapleton, Construction Manager
Marty has spent 34 years working in the Pool and Spa Industry, the last 9 years of which he has spent at Isaacs Pools & Spas as construction manager. In his extensive career, all of which have been in the swimming pool industry, he has installed thousands of pools, changed thousands of in-ground pool liners, and delivered thousands of spas in the region. In his free time, Marty enjoys playing golf with his close friends and spending time with his wife, Jennifer, daughter, Breanna, and son-in-law, Jesse.
Rick Hebb, Spa Consultant Emeritus
Rick Hebb started his career in the United States Air Force. He worked and retired as a fireman in Beckley, West Virginia before moving to the Tri-Cities to work with the TSA, where he retired and started working selling cars for a local dealership. In 2016 he joined Isaacs Pools & Spas as a spa consultant where he worked just over 4 years. He retired from Isaacs Pools & Spas in 2020. He holds the title Spa Consultant Emeritus for the impact he had on the company during his tenure. In his much-deserved retirement, he enjoys spending time with his wife, grandchildren, his 3 dogs, and ending long days soaking in his Hot Spring Envoy. Thank you for your service to our country and for your contributions to Isaacs Pools & Spas Mr. Johnny Envoy!
Pam Bowling, Water Lab Technician Emeritus
Pam joined Isaacs Pools & Spas in 2016 and quickly became our leading water lab technician. Over the years, Pam went from an in-ground pool owner to a pool water expert. She retired from Isaacs Pools in October 2021, but still helps out when needed. In her free time, Pam enjoys taking pictures of beautiful sunsets on her “farm,” spending time with her daughter Shana and husband Kevin, and cheering on the Tennessee Volunteers and Washington Redskins.