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Customer Reviews

  • Talk about excellent customer service!! I want to take time to say how awesome the folks at Isaacs Pools & Spas have been. We have been using them for about a year and a half and would never go anywhere else. They came out to replace a board in our salt system last week. Today I noticed that our pool liner was fixed. It had been coming out of the edges. I ask my husband when he fixed it and he said he didn’t. I called Isaacs and they noticed it and took it upon themselves to fix it without us even saying anything to them. Not to mention they are not the company that installed our pool but they fixed it for us anyway. Sure wish we had known about them when we purchased our pool. I would recommend them to anyone for whatever your pool needs are.

    - Nikki Pate

  • Have appreciated 10 years of great customer service with my pool and now that the boys are grown I’m tickled pink that Steve helped me pick this hot tub out for the adults to enjoy. What wonderfully sweet owners and sooooo very helpful. Thank you.

    - Cristy Odom

  • The people that own and work in this store go far and beyond what  you would expect. I have had Kathy and Tracy helping with pool for years. They don’t just see you as a dollar sign walking through the door, your a friend. They do whatever it takes to make the customers happy. They moved 15 miles away and I still go to them or call when I’m having a problem. They won’t EVER sell you something you don’t need. Go by and see them. You will understand the kind courteous service I’m speaking about. And just so you know, I never fill out surveys for ANY companies. Thanks for everything ladies :-), God Bless

    - Dawn B

  • Love my spa! And the folks at the store are great, there for questions and assistance when needed. If you are a first time hot tub buyer like me, and need some technical assistance with things like water chemistry and operations, these are the folks to work with. Highly recommend.

    - JoAnn Spears

  • Steve Bales & crew are a class act….I highly recommend dealing with these folks if you’re in the market for a spa. From our initial visit to delivery/set-up, these guys were total pros. We love, love, love our spa!!

    - Stephanie Burnette